It is our greatest pleasure to hear from families we've served after the service is over. We receive many letters, cards and emails thanking us for our care and attention during their time of need and those words warm our hearts and affirm that we are truly here to serve.
If we have served your family and you would like to share your thoughts, please write your own testimonial.
These guys are amazing! They help in everyway possible! I definitely recommend them to everyone!
Nick was so helpful during the difficult time of losing our mom. From the prearrangements made a few a months before her passing thru the time it was completed. He was knowledgeable and gave us all options available. He was caring and worked with the family on all levels. We are so appreciative of his kindness. I would highly recommend Waters Funeral Home and Nick Johnston.
Thank you for the beautiful service in memory of our father-in-law Bob Sidwell. We were unable to attend in person but having the option to view live was much appreciated. Josh, Charyn, Katie, and Devyn Epling
very caring,easy to work with. These guys go out of their way to make sure everything is just right to honor the loved one.
Very supportive and nothing is left out,everything is discussed, you actually feel the compassion. Very thoughtful and caring
Waters Funeral is the most caring and compassionate. They value your families needs and give the upmost professionalism expected in your time of need.
Always there for you. Services are top of the line.
Most beautiful service I have attended. Stacie was beautiful!
First class operation that will go above and beyond to serve a family in need.
Brent and nic bob and I care about folks
Waters Funeral Home should be your first choice for funeral services in the Vandalia area. Nick handled the arrangements with care and a personal touch. He was very dependable, trustworthy, and knowledgeable. The compassion was appreciated during this difficult time.
Today was our mom's going home service. The Waters funeral home team from day one took us under there skilled & careful hospitality to guide us through a very difficult time with all the CO V 19 protocols & worries they negated our family through all the process with such ease & gave mom a service filled with grace & dignity & even laughter . Nick was so attendative to our concerns & all the time making sure he gave each one of us his time in coordinating the service & going through all the photos & there were many making sure that not only our wishes were fulfilled but mothers were as well. God has a direct calling to those who can show us his light in our darkest hours Waters's funeral home was a beacon in our storm showing us God's grace & mercy. We were beyond pleased with the tender care they showed us & their professionalism made our journey not only manageable but a peace that glows within. We know mother would be so pleased & would say you couldn't have done any better by me! Our deepest appreciation to you all. Sincerely the family of Claudine Lybarger.
During our family’s loss, we were at a loss of what to do. Waters Funeral Home staff came to my father’s home and were the most professional group of individuals we could have asked for. They treated our dad with such care and were very respectful, compassionate, and offered to do anything. After that evening, they not only followed through with everything they said they would do, they went above and beyond anything we could have ever expected. We could not have asked for a better funeral home to take care of our loved one. I highly recommend using Waters!!!
Glenda Sue, I think of you so often and am so sorry for your loss. I will keep you and your family in my thoughts and prayers.
Most beautiful service I have attended. Stacie was beautiful!
My experience with Water’s Funeral Home was amazing. The funeral director was very kind, understanding and compassionate. Everything I asked for was provided and my family couldn’t have received any better service. I felt they were my a godsend.
Excellent care & kindness shown during the time of losing my dad.
Unfortunately our family has had to use a funeral home twice in the past 2 years. We have been very pleased with the courteous way we've been treated at Waters Funeral Home. We highly recommend their services to anyone in the area in need.
Brent and Nick were professional and easy to deal with. Being from out of state this was not an easy process but they made it as easy as it could be.
Nick, Brent and the staff are nothing less than exceptional. They went above and beyond in taking care of my family over the last couple of months for my Mom's and Uncle's services. We were comforted in the fact they took care of every little detail from beginning to end that can sometimes be forgotten. Thanks!
My Father passed away in April of this year. Waters Funeral Home gave my sweet Father a WONDERFUL service. It was everything that my Mother, my Sister and I expected and si more. We were totally blown away by the personal touches that were given to his service. I have never in my life attended a funeral service as special and heartwarming as our Father's service. I WANT TO THANK YOU NICK FOR EVERYYHING YOU HAVE DONE FOR OUR FAMILY. YOU ARE AWESOME! Thank you from Our Mother (Lorene Syler), Debbie Salois, me ( Lisa McCallister) Little Rock, Arkansas.
In 2016 we had a really bad experience with the owner Gary. Recently due to a recent family situation we were in need of funeral services. A family member suggested Waters. Our family was not interested in Waters until we heard that Waters was under new management. My Mother contacted Waters and found that the new owners have been helpful resolving a past issue and have been more than accommodating in our new situation. Thank you Nick and Brent for continuing to provide a much needed service for the community.
In the most heartbreaking event of our father, Larry McBride, passing, Nick was compassionate and went over and above anything we would have expected. He was able to answer all of our questions and ensured that our father’s memorial was beautiful. He helped us with every step of the process. We can’t thank him enough for everything that he did for our family.
Can’t say enough good things about Waters Funeral Home! Nick was compassionate, yet professional. He was patient with us during the planning and did his best to have Moms services be just what we wanted.